10 Ways Not to Hire a Roofer

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While roofing in Knoxville TN, we encounter some amazing situations that, at times, make you laugh, scratch your head and/or curse. Thus, we wanted to share these often unique roofing situations with you!

If you’re in the market for a roofer, be sure to properly research the company or worker before you contract someone to work on your damaged roof. Because of the nature of a roof repair, many people are not aware of set of skills needed to perform outstanding work. Lack of knowledge in conjunction with a roof crisis often leads to a dissatisfied customer from unfinished work to damaged property. For example, try to always hire a roofing business who has been in business for at least five years. If you hire a new company, you run the risk of not being able to honor your warranty because new businesses do not always survive. When you are looking to hire safely, be sure to avoid these 10 ways to contract a roofer.

Unspecialized Roofer

If you contract a roofer who is not specialized or factory certified by the shingle manufacturer they choose, then you may run into bigger problems than you may anticipate. If your roofer is accustomed to just doing basic roof work, then they may not know how to install a metal roof or a specialty system, such as TPO or PVC. If they are not formerly trained, they may lack the experience to handle a specialized job, including EPDM rubber, tiles, metal, etc. The main reason to demand certification: Your roofer needs to understand what the manufacturer requires because it is the law. If you are located in Tennessee, invest in a roofer who is a specialist, such as our roofers at DanielHood Roofing Systems. We are a Master Elite contractor by GAF as well as a member of National Roofing Contractors Association and a member of the Home Builders Association of Knoxville. By choosing to hire experienced, specialized roofers with proper certification, licensing and insurance, you are ensuring that your roof job will be done correctly the first time. 

Recent Storm Crisis

Not everyone is who they say there are, and the same thing applies to roofers, according to the Roofing Calculator. After a big storm, a groups of roofers travel to highly affected neighborhoods and attempt to sell their roofing services. These workers are often referred to as “storm chasers.” They usually work without proper licensing and insurance for your specific state so they are putting the homeowner at risk. In addition, there is a big chance that these storm chasers are not as skilled as they tell you they are. Storm chasers are known to travel from state to state and swindle people in crisis out of their money. While they perform some repair, they tend to either overcharge for a minimal amount of work, which is typically not considered to be of great quality. If the work is poorly completed, the homeowner is forced to hire someone else to fix the repair altogether. Because the storm chasers travel from state to state, once they finish your job, it might be hard to track them down and demand a refund.

Extremely Cheap Labor

The BBB said they had over 16,000 complaints in the construction industry in 2016 and roofers were the worst offenders! Repairing a roof is not the same as replacing a roof; therefore, you shouldn’t hire your teenage neighbor or a general construction worker to take care of your roof repair. Do not be influenced by their pitch including a discounted rate. If you pay a low price for a repair, you will get what you pay for at the end. If the person lacks extensive roofing repair experience and is not licensed, then hiring them will be a gamble. You should always shoot for affordable prices, not cheap labor. Extremely cheap labor may mean underqualified. Your roof should not be a test run for a roofer. If the price is affordable but the worker is only able to work for you during the weekend, be sure that this person is licensed and not just picking up extra work like one would do with raking leaves or shoveling. Giving someone a chance who is not qualified may result in legal complications if something goes wrong, such as damages from an improper installation or an injury. 

A Friend’s Recommendation

If your friend recommends a roofer to you, this is not enough information to contract someone to handle your repair. Where did they meet the roofer? What has been their experience? Are they currently repairing their roof? If so, how long have they’ve been working on the roof? What was the outcome of their work? If your friend is unable to answer these questions because the roofer is currently completing a job for them, then they might as well be recommending a stranger because the effects of their work is still in the preliminary stages. If you accept a recommendation, it is essential to do your due diligence. 

Inspection vs. Removal

Many roofers will sell you on inspecting your old roof. They may even look at your roof without doing any physical inspection. If everything appears fine, then they will shingle over it. The problem with this approach is if the old shingles are not pulled up, then you will never know what is beneath the current shingles. There could be rotten wood or soft spots underneath, which have not been checked out by the roofer. You should never hire a roofer who is not interested in removing your old roof in order to place a new one. 

Aftermath Mess

Talk to your roofer about their aftermath plan for your roof in terms of cleanup. If your roofing contractor does not address the full process from start to finish, cleanup may not be included in the package. Before you sign on the dotted line, you should hire a contractor that cares about cleanliness and agrees to leave your home as spotless as how they found it, including cleaning up debris. 

Mysterious Company

If you are solicited by a large roofing company but have yet to meet the project manager in person, then you should not sign the contract. Before you allow someone to take on your roof crisis, be sure to get a good sense of who will be working on your roof. Also, make sure to ask the proper questions for your own safety. The last thing you want is to end up with a lien against your home. Without confidence in the roofer’s ability and experience to repair your roof, you should keep searching for a good fit. Be sure to ask about how the company teaches safety classes to meet OSHA standards.

No Plan for Bad Weather

Your roofing contractor should present you with a plan for bad weather upon request. For example, they should mention that they will use plastic covers or tarpaulins to cover the roof. If your roofer is not able to provide precautions for a rainy day, then you will regret it if there is a storm. Be sure to only contract a roofer who cares enough to protect your home, while they are conducting repairs. 

Unable to Protect Gutters

If your roofer does not have ladder stabilizers or some type of standoff, then you might encounter a problem with your gutter system. Because an extension ladder can weigh up to a few hundred pounds, this can easily tear up your gutters. Your contractor should not only repair your roof but offer a solution to protect your gutters throughout the process. 

Hiring a roofing contractor is harder than it looks. If you fail to hire the right person to do the job, you may have to spend more money in the long run. At Knoxville Roofing, we live by our slogan: your roof covers you, and we cover your roof. If you are in need of a top-rated roofer, we can get the job done for you with our team of highly skilled, licensed workers who aim to repair or replace your roof as quickly as possible. No matter the season, we are available to put your roofing concerns at ease by being efficient, professional and experienced at our craft.

Team Daniel Hood

Team Daniel Hood

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